Postage & Packing
UK Mainland delivery
Royal Mail 1st Class signed-for up to 1kg weight
£4.50
Royal Mail 2nd Class signed-for up to 500g weight
£3.75
Parcelforce Express 48 hours delivery (working day & ordered before 12 noon) 1kg - 3kg
£7.50
Parcelforce 48 hours delivery (working day & ordered before 12 noon) 3.1kg - 20kg
£18.00
Parcelforce 48 hours delivery (working day & ordered before 12 noon) 20kg - 30kg
£22.00
Parcelforce Express 24 up to 3kg (orders must be placed before 12 noon) Excludes weekends
£12.00
Uk Zone 2 delivery
Northern Ireland Ireland Jersey Guernsey Scotland
Parcelforce 3 - 5 working days 0-30kg
£18.00
Royal Mail tracked & signed-for is also available for smaller parcels weighing up to 1kg
£10.50
Free collection
If you are local and would prefer to collect your order from us personally, please contact us beforehand to ensure that your order is all packed up and ready to go.
Europe
Austria Belgium Denmark Finland France Germany Italy Luxembourg Monaco Netherlands Norway Portugal Spain Sweden Switzerland
Parcelforce Priority 3 - 5 working days
0 - 3kg £20.00
3kg - 5kg £34.00
**Royal mail tracked & signed-for is also available for smaller parcels weighing up to 1kg to destinations within the European Union
£12.00
Rest of the World including, for instance; USA Australia Hong Kong Singapore
We can deliver to the majority of countries worldwide with a couple of delivery options and competitive charges, starting at £14.00, depending on weight and volume of parcel. Please contact us for a quote
**BANK HOLIDAYS/BANK HOLIDAY WEEKENDS**
Please note that delivery times will be longer over Bank Holidays, please be patient and allow for an extra couple of days
Returns
We hope that you are delighted with your purchase, however, if for any reason you are not entirely happy with your purchase or you have simply changed your mind, you can return your purchase unused/unopened (of course!) and in original packaging within 10 days from dispatch for an exchange or refund. Please email us at michaela@swedishhouseathome.com to let us know you are returning any item(s)
*PLEASE NOTE, it is really important you contact us AS SOON AS POSSIBLE to let us know you are returning an item or require a refund so we know to expect your parcel.
We will process your return on receipt and will normally refund straight away providing you with a hassle free returns service. Please note we cannot offer refunds after this date. Please ensure you return items safely as we cannot be held responsible for items that go astray. We do not offer refunds for delivery cost or return postage cost
Items that cannot be returned
We do not accept returns on any Special/Pre-Order items and we cannot accept returns on any bath/body products
Our returns address is:
Swedish House at Home
Home Farm Dodington
Chipping Sodbury
Bristol BS37 6S